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©2018 by Midnight Pages Crate. Proudly created with Wix.com

COMMON QUERIES

The Info You’re After

 

WHAT IS MIDNIGHT PAGES CRATE?

It is a monthly subscription box service for those who read young adult books. The box contains a newly released book that will cause you to read long into the night along with bookish items.

WHAT IS YOUR RETURN POLICY?

It is up to the discretion of the Midnight Pages Crate Team whether a refund or return is warranted. If you already own the book that has been included in this Crate, unfortunately, you are not eligible for a refund. If however, there is an issue with one of the products in the Crate, please contact us.

WHAT ARE THE PAYMENT OPTIONS?

Midnight Pages Crate offers payment options through PayPal and  Credit and Debit cards to ensure easy checkout for our book lovers.

WHAT IS IN THE MIDNIGHT PAGES CRATE?

In the Ultimate version you will receive a book along with 3 to 5 bookish items. In the Lite version you will receive 1 to 2 bookish items. Bookish items can be items related to the book, overall theme of the box, or young adult fiction fandoms. Items vary from box to box but some common examples would be candles, bookmarks, and jewellery.

HOW MUCH DOES MIDNIGHT PAGES CRATE COST?

Our monthly subscription is $44 per box for the Ultimate version and $29 per box for the Lite version. Shipping costs depend on your country.

DOES MY SUBSCRIPTION RENEW EACH MONTH OR DO I HAVE TO ORDER THE CRATE EACH MONTH ONCE IT’S AVAILABLE?

The monthly and 3-monthly subscription does not automatically renew. If you wish to acquire next month's crate, you will need to purchase this item.

HOW MUCH DOES SHIPPING COST?

Shipping depends on the weight and size of the item. If you have any queries regarding shipping, please contact us!

WHERE DO YOU OPERATE?

We are based in Sydney, Australia.

HOW LONG DOES IT TAKE FOR THE BOOK BOX TO ARRIVE?

We are using a courier service to avoid long delays with shipping. Same-city deliveries can arrive overnight and deliveries to nearby cities should be expected in 2-3 days. Please note that these times are not guaranteed by our courier.

WHEN ORDERING PAST BOXES OR OTHER ITEMS, WHEN DO YOU ORGANISE DELIVERY?

If you are ordering past boxes or other items, Midnight Pages Crate organise two pick up days for the couriers, Monday and Thursday. For your order to be included in these pick up times, you must place your order before 5pm AEST the day before pick up.

HOW IS THE BOOK CHOSEN?

We look through upcoming releases and choose based on reviews and descriptions. Once we choose a book, we request for advanced readers copies from the relevant publisher. All members of Midnight Pages Crate read the book. Once we are finished, we hold a meeting and discuss whether this is the book is to be included in our box.

WHEN SHOULD I RECEIVE MY MIDNIGHT PAGES CRATE?

We aim to ship our box out by the 20th of each month. This is subject to change as books may be published before or after this date. This may mean that you receive the box earlier or later than the prescribed date.

I WOULD LIKE FOR MY ITEM/ARTWORK TO BE INCLUDED IN YOUR BOX, WHAT SHOULD I DO?

Please contact us! We would love to discuss different items/artwork to include in our box.

I WOULD LIKE TO BECOME A REP FOR YOUR BOX, WHAT IS THE PROCESS?

We are currently not holding a competition for reps but we will keep everyone updated on our social networking sites.

WHAT IS YOUR BUSINESS INFORMATION?

Our trading name is Is Midnight Pages Pty Ltd. Our ABN is 71 627 661 438. We also trade under our business name which is Midnight Pages Crate.

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